In hot water…

A new boiler has been installed after our previous one was condemned. We had a recurring fault and a service contract so we have had several engineers out over the years to try and fix it. The last managed to stop the problem occurring but identified that the insulation needed replacing. The unit was working but after they started to pull it apart they realised they would need to remove the heat exchanger to replace the rear insulation panel, doing this could be an issue as often the heat exchanger’s fragile fins are damaged and so it is usual to replace them rather than reuse the old one. After consultation with the insurance company they decided it was uneconomical to fix but they could not replace the old panels as they we now broken after being removed, so the whole unit was disabled. The insurance company offered us a payoff and we had to use this against a replacement boiler. It took us a while to get the quotes in and decide on a company in which time we used washing facilities and Sue’s work, the neighbours and had several washes with water boiled in the kettle (felt like historical re-enactment). We hadn’t realised how much we took instant hot water for granted. Luckily we had a gas fire in the lounge and the weather was not too cold. Do not fear we are all up and running again and are clean and fragrant.